Information Overload

As a consequence of the problems and developments outlined above, the individual faces ever-increasing information requirements that in turn create a bottleneck in the form of our limited human capacity for processing information. 49% of 1300 managers questioned by Reuters in Great Britain, the United States, Australia, Hong Kong, and Singapore “very often feel unable to cope with the amounts of information they receive.” (Reuters 1996). Another result of the same study showed that 43% of managers are of the opinion that “important decisions are delayed ... due to too much information” and 38% “waste considerable time finding the right information” (Reuters 1996).